Author: PyramidCertifications

Pyramid Certifications offers professional management system certification, audit, and training services for organizations worldwide. We support quality, environmental, safety, information security, IT service management, food safety, medical device, and business... Read More

ISO 10002 is an international standard that provides guidelines for designing, implementing, and maintaining an effective customer complaint-handling process. It helps organizations manage complaints in a fair, transparent, and timely... Read More