What if customers never needed to make a call and could manage their telecom services, data plans, roaming, tech support, and more instead? The WhatsApp Business API offers a competitive edge in the telecom space; it instantly connects companies with customers, handles inquiries, and upsells new services.
Telecom providers can offer 24/7 chatbot support, bringing customers and media to life with seamless, real-time updates with WhatsApp that help businesses maintain a high engagement score for their customers. Wappbiz facilitates seamless integration with WhatsApp, while Omnibus Telecom companies offer dependable support that is swift and effortless, precisely when needed.